Last updated: 1 July 2026

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Membership & Business Listing Terms & Conditions

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These Terms & Conditions govern the products and services offered by Find An Organiser Pty Ltd ("Find An Organiser") and The Organising Academy ("The Organising Academy"). By purchasing an Academy Membership and/or a Find An Organiser Business Listing, you agree to these Terms & Conditions, our Privacy Policy and our Code of Conduct.

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1. Our Products

The following products are offered separately:

• The Organising Academy Membership – provides access to education, resources, professional development, community benefits and member services.

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• Find An Organiser Business Listing – provides a public business profile on the Find An Organiser directory.

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These products are purchased, renewed and managed independently. Purchasing one product does not automatically include the other unless expressly stated.

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2. Eligibility

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To purchase a Find An Organiser Business Listing you must:

• Hold a valid Australian ABN.

• Maintain current Public Liability Insurance.

• Operate your business lawfully.

• Agree to comply with our Code of Conduct.

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The Organising Academy reserves the right to decline any application.

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3. Business Listings

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3.1 Business owners are responsible for ensuring all listing information remains accurate and up to date.

3.2 Listings generally become active within three business days after payment and receipt of all required information.

3.3 Unlimited listing updates are available via the online update form or other methods provided by Find An Organiser.

3.4 Find An Organiser may edit formatting, grammar or images where necessary to maintain consistency across the directory.

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4. Academy Membership

Academy Membership provides access to member resources, education, events, community and other published member benefits.

Membership benefits may change from time to time as the Academy continues to evolve.

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5. Payments

Fees are payable monthly or annually depending on the product selected.

Each product has its own billing cycle and renews independently.

Payments are securely processed through our third-party payment provider.

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6. Pricing

6.1 Current pricing is displayed at the time of purchase.

6.2 We may amend pricing by providing at least 28 days' notice before renewal.

6.3 Any pricing changes will not affect the current paid subscription period.

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7. Renewals

7.1 Subscriptions automatically renew unless cancelled before the next renewal date.

7.2 Academy Membership and Business Listings renew separately.

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8. Cancellations

Cancellation requests must be submitted in writing at least 14 days before the next billing date.

Subscriptions remain active until the end of the paid billing period.

Cancelling one subscription does not automatically cancel any other subscription.

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9. Refunds

Payments are generally non-refundable.

Refunds may be considered where:

• an application is declined;

• duplicate payments have occurred; or

• exceptional circumstances apply at our sole discretion.

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10. Directory Disclaimer

A Find An Organiser Business Listing is an advertising service designed to increase your business visibility.

While we actively market the directory, we do not guarantee enquiries, bookings, search engine rankings or business growth.

Results will vary depending on factors including location, competition, profile quality, availability and consumer demand.

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11. Independent Businesses

11.1 Businesses listed on Find An Organiser operate independently.

11.2 Find An Organiser and The Organising Academy are not responsible for agreements, disputes or services provided between organisers and their clients.

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12. Confidentiality & Privacy

12.1 We respect your privacy and manage personal information in accordance with the Australian Privacy Principles and our Privacy Policy.

12.2 Confidential business information shared with us will not be disclosed except where required by law.

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13. Suspension & Termination

13.1 We may suspend or terminate an Academy Membership or Business Listing if these Terms or the Code of Conduct are breached.

13.2 We may also remove listings that contain inaccurate, misleading or inappropriate content.

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14. Pausing Academy Membership

14.1 Academy Members who have maintained continuous membership for at least 12 months may request one pause of up to 30 days per calendar year.

14.2 Requests must be made in writing at least 14 days before the next billing date.

14.3 Business Listings cannot be paused and remain active for the paid subscription period.

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15. Governing Law

These Terms & Conditions are governed by the laws of Australia.

We may update these Terms from time to time by publishing a revised version on our website. Continued use of our services after any update constitutes acceptance of the revised Terms.